Web Design Terms & Conditions
Thank you for choosing Lemone Studio! We’re excited to help you build a strong online presence with a new website.
These Terms and Conditions outline the scope of services, expectations, and process for website design and development projects. Please read carefully and ensure you understand the terms before agreeing to proceed.
1. Scope of Serevices
Website Design & Development:
- Up to 7 main pages + 5 legal pages (Privacy Policy, Terms of Service, etc.)
- Fully responsive website design
- Contact form setup
- Integration of provided branding and copy
- Custom training videos for site management
- 2 weeks of post-launch support
Note: Any additional features or pages outside of this scope may incur extra charges and will require a separate quote.
Revision Timeframes:
The project is designed for a 1-week turnaround:
Day 1: Homepage design delivered for review and feedback
Day 2-3: Remaining pages built and reviewed
Day 4-5: Final revisions, testing, and launch preparations
Post-Launch: Two weeks of support for minor adjustments and questions
Client availability is essential for timely feedback during this period. Delays in communication may result in an extension of the timeline.
Post-Launch Support
The package includes 2 weeks of post-launch support:
- Minor edits and adjustments based on the initial project scope
- Guidance on using the website and resolving small issues
Note: This does not include major redesigns, additional pages, or new features.
2. Services Not Included:
- Website Copywriting: You are responsible for providing the written content for your website.
- Photography: You are responsible for providing the images for your website. We can offer recommendations for stock photography services if needed.
- SEO Keyword Research: Search engine optimization (SEO) keyword research is not included in our basic website packages. We can discuss adding this service for an additional fee.
- Premium Plugin Purchases: The cost of any premium plugins required for your website is not included in our fees.
- Other Additional Expenses: Additional expenses such as font licenses may apply depending on your chosen theme or design elements.
We will clearly communicate any anticipated additional fees before incurring them.
3. Payment Terms
Two payment options are available:
Pay in Full: Secure your project slot with a one-time payment of £1,100.
50/50 Split Payment: Pay 50% upfront (£550) to confirm your start date, with the remaining 50% (£550) due at the end of the week upon project completion.
Late Payment: Payments must be completed as scheduled. A late fee may apply if the final payment is delayed by more than 5 working days.
3. Pre-Project Preparation:
To ensure a smooth project start, we require the following from you:
- Schedule a Website Strategy Call: This call allows us to discuss your website goals and vision.
- Complete the Client Questionnaire: This questionnaire helps us gather information about your business, target audience, and desired website features.
- Provide Website Login Information (if applicable): If you already have a website, we will need your login information to access the backend for development purposes.
4. Client Cancellation or Termination:
- You are entitled to cancel services with at least 5 working days’ written notice. In the event of cancellation, we reserve the right to retain any fees for work completed up to the point of cancellation.
- You may reschedule services with at least 2 working days’ written notice.
- Upon cancellation, all outstanding fees are immediately due and payable.
5. Designer Cancellation or Rescheduling:
- Notify you immediately.
- Issue a refund or credit based on services rendered or find a suitable replacement.
- Excuse you of any further performance or payment obligations.
6. Termination:
This agreement terminates upon completion of all services and receipt of full payment.
7. Confidentiality:
Confidentiality: Parties will treat and hold all information of or relating to this Agreement, the Services provided, and the Parties’ businesses in strict confidence and will not use any of this information except in connection with fulfilling the terms of this Agreement, and, if this Agreement is terminated for whatever reason, Parties will return all such information, including account access information, and any and all copies to the original Party and will remain bound to the Confidentiality provision of this Agreement. Confidential information (known as “Confidential Information” in this Agreement) means information that is of value to its owner and is treated as proprietary or confidential including, but not limited to, intellectual property, inventions, trade secrets or information, financial data or information, speculation, knowledge, general Company data or reports, future business plans, strategies, customer lists and information, client acquisition strategies, advertising campaigns, information regarding executives and employees, and the terms and provisions of this Agreement.
This Agreement imposes no obligation upon the Parties with respect to any Confidential Information that was possessed before initial business interactions commenced between the Parties; is or becomes a matter of public knowledge through no fault of receiving Party; is rightfully received from a third-party not owing a duty of confidentiality; is disclosed without a duty of confidentiality to a third-party by, or with the authorisation of the disclosing Party; or is independently developed by either Party without prior knowledge of privileged or confidential information.
Relationship of the Parties: This Agreement constitutes a contract for the provision of services and not a contract of employment. Accordingly, the Designer shall be fully responsible for and in respect of the Designer’s income tax and National Insurance and social security contributions or that of its employees or consultants and any other liability payroll or payroll tax assessment or claim arising from or made in connection with the performance by the Designer of its obligations hereunder. In addition to the foregoing, this Agreement shall not constitute or imply any partnership, joint venture, agency, fiduciary relationship or other relationship between the Parties other than the contractual relationship expressly provided herein. For the avoidance of doubt, Designer has the right to hire assistants, subcontractors or employees to provide Client with its Services; and Designer has the sole right to control and direct the means, manner and method by which the Services in this Agreement are performed.
8. Intellectual Property:
Copyright: Any and all work created as a result of Designer’s Services is considered a work for hire and are expressly assigned to and owned by Client upon full and final payment. Designer retains the right to use artwork and final products as samples of services for marketing or Designer’s other business development needs.
Client guarantees it owns all intellectual property it provides to Designer, such as text, images, artwork and designs, or Client guarantees it has permission to use any intellectual property it provides to Designer. Client agrees to indemnify and hold harmless Designer, and its subcontractors and assignees, from any intellectual property infringement claims regarding any and all materials Client provides to Designer.
9. Releases & Limit of Liability:
Approvals: It is Client’s sole responsibility to make sure the design(s) are free of errors, such as spelling, informational or grammatical errors.
Exclusivity: Client understands and agrees Client has hired Designer exclusive of any other service provider for the Services listed in this Agreement, and no other designers, other than any assistant or third party that Designer has hired to complete the Services, are permitted to provide the same Services, paid or unpaid, unless prior permission is granted by Designer.
Loss of Designs: In the rare event that any or all designs are lost, such as damage to the computer or equipment, or stolen computer or equipment, Designer shall either re-create any work created within a reasonable amount of time, or refund Client the corresponding percentage of lost designs. For example, if 30% of the original designs are lost, Designer shall refund 30% of the Total Cost.
Maximum Damages: Client agrees that the maximum amount of damages he or she is entitled to in any claim relating to this Agreement or Services provided in this Agreement are not to exceed the Total Cost of Services provided by Designer.
Limit of Claim: If Client wishes to pursue legal action arising out of or related to this Agreement, the claim must be filed on or before one year from the project completion date.
Indemnification: Client agrees to indemnify and hold harmless Designer, its related companies, parties, affiliates, agents, independent contractors, assigns, directors, employees, and officers from any and all claims, causes of action, damages, or other losses arising out of, or related to, the Services provided in this Agreement. Client agrees to either secure a reasonable amount of insurance coverage to pay for any claims, causes of action, damages, attorney fees, or other losses as a result of accident or negligence on behalf of the Parties to this Agreement, or if no insurance is secured, Client waives its right to directly or indirectly ask or force Designer to pay for any such damages.
10. General Provisions:
Governing Law and Jurisdiction: This Agreement and any dispute or claim arising out of, or in connection with, it, its subject matter or formation (including non-contractual disputes or claims) is governed by, and construed in accordance with, the laws of England and Wales.
Subject to the dispute resolution clause referenced below, the Parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of, or in connection with, this Agreement, its subject matter or formation (including non-contractual disputes or claims).
By agreeing to these Terms and Conditions, you acknowledge that you have read and understood the terms outlined in this document.
